I (Client) agree to pay Numnutz Computers & Software to repair, analyze and troubleshoot my computer hardware / software at a rate of $75 per hour. Minimum charge is $25.00. Time will be billed to the nearest ¼ hour.

Payment of one hour will be secured using a credit card pre-authorization using our online Shopping Cart prior to the support call. Completed payment will be done after the call is completed. Numnutz Computers & Software accepts checks, these must be pre approved.

Although NUMNUTZ COMPUTERS & SOFTWARE will endeavor to conduct all activities in a timely manner, I understand that troubleshooting issues may be a time-consuming process and agree to pay NUMNUTZ COMPUTERS & SOFTWARE for troubleshooting time as necessary. NUMNUTZ COMPUTERS & SOFTWARE reserves the right to recommend another IT company if the troubleshooting requires the assistance of another IT company to assist. Client will contract with the other IT company separately.

I also certify that I will indemnify and hold harmless NUMNUTZ COMPUTERS & SOFTWARE for any and all data or software that may be lost or erased, as well as for any consequence of the erasure or loss of that data or software. Although NUMNUTZ COMPUTERS & SOFTWARE will take every precaution to preserve all data and software on the computer, I acknowledge that occasionally data loss will occur and/or software operation may be compromised. If I require training in backup methods and procedures, NUMNUTZ COMPUTERS & SOFTWARE will provide that training to me at an additional rate of $75 per hour. I further agree to indemnify and hold harmless NUMNUTZ COMPUTERS & SOFTWARE for any and all hardware or software malfunctions or accidents that may occur before, during or after work is performed on Client’s computer, and for any results thereof.